Stacy Ryder, Senior Cash Management Administrator Correspondent Banking
"I can honestly say, after working with LendingTools.com for eight years, they are a tremendous company! The customer service is above and beyond expectations."
"LT is always ahead of the game with new services, technology and regulations. As a customer for so many years, I feel like a part of the company and actually have a voice to request new services and provide input towards services they are developing. The LT employees are wonderful colleagues and friends."
Michele Arvo, Vice President, Electronic Payments Manager
"How do you convert a 2.6 billion dollar bank? It’s like turning the Titanic."
"As we started our implementation process we identified so many insurmountable obstacles, or so we thought. However, thanks to our LendingTools.com implementation manager, each of these obstacles was creatively resolved. Today, we still have those moments of panic, but the support staff at LendingTools.com is always there, offering creative and innovative solutions. The support staff and management team is responsive to our needs, always available when we need them, and demonstrates a real commitment to go the extra mile for their customers. Three thumbs up to the entire LendingTools.com team."
Elissa Reynolds, Senior Vice President, Operations
"We depend on LendingTools.com"
"LT is a great partner for us. Bankers' Bank Northeast was an early adopter of the Extranet platform having established its relationship with LT in October 2003."
"The LT bank-to-bank communication platform is a very versatile system. In addition to communicating with our clients, it has allowed us to handle significant client growth and activity without a significant increase in staffing or overhead. It’s easyto use and has helped our clients improve their own back-office work flow and efficiency."
"Knowing that LT is there to help us makes a difference when we are looking for new projects and products to offer. The expandability is impressive. We have added and interfaced new features that have allowed us to offer a full array of settlement services."
"When the industry adopted Check 21, Bankers’ Bank Northeast wanted to participate in this new check processing, so signing up to become an OnWe Network® Community host with LT was an easy decision. This new product offers our clients a low-cost, same-day electronic clearing and settlement solution for check image processing."
"We have been very pleased with our partnership with LT, but it’s the service that completes the partnership. The people care; it’s personal with them and they are always willing to listen and work as a team to create the best web-based communications product for community banks. There is nothing better than working with competent people who know you, understand your business and view themselves as a member of your team."
Tonya Johnston Operations Manager
"Working with LT throughout our implementation process has really been refreshing. Not only have they addressed any and all concerns along the way, they have sincerely considered and responded to, our suggestions and 'wish list.' Their implementation team quickly responds to our requests, and often provides a solution by the next day. What we like most about LT, however, is their understanding of the correspondent banking niche, something we have not found with other vendors. I believe that is why they are so responsive. They understand what is most important to KCCU and our members."